I am a passionate civil servant (Ofgem, UK), researcher and technology enthusiast. I have over 23 years of experience in IT transformation, Data, automation, with a Six Sigma Black Belt certification and multiple publications on low-code digital automation. As the Head of Process Digitisation/Engineering (Data and AI) at Ofgem, I lead a team of talented professionals who are passionate about enhancing public service delivery and outcomes by harnessing the power of data and automation. In my previous roles, I have successfully led and executed multiple digital transformation and automation programs for government departments and a global investment bank, using a cloud-first approach, low-code platforms, and data-driven insights. I have also provided expert tech advisory and consulting support to senior stakeholders, helping them formulate and implement effective digital strategies and efficiency improvement initiatives.