Douglas M. Schutz is a Sr. Business Analyst VP in Talent Management at Citizens Bank where he turns data into knowledge. He received a Ph.D. in Business Administration focusing on Management Information Systems (MIS) from the Fox School of Business of Temple University at Philadelphia, an MBA in Information Management from the McCombs School of Business of the University of Texas at Austin, and a B.S. in Electrical Engineering from the United States Naval Academy at Annapolis focusing on digital electronics design. Doug was one of 40 Ph.D. students selected globally to present his research at the International Conference on Information Systems (ICIS) Doctoral Consortium in Shanghai, China. His research has been nominated Best Paper at the Hawaii International Conference on Systems Science (HICSS), and he has presented at conferences sponsored by the Japan Society of Information and Management (JSIM) and the Tokyo Industrial Accounting Society.