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Do you use self checkout machines? Will AI make them better?
I sometimes use self checkout machines - as they are fast and convenient. At other times, I don't because they are really annoying. Recently, McDonalds tried to use AI to improve their drive-through experience - but found it made the experience worse.
Do you use self checkout tech?
Do you think AI will make the self checkout experience better? Why?
Do you think there is a cost-savings with self-checkout?
Do you think there is increased loss for the store?