Would you rather use a chatbot than browse a website? Do they understand your needs?
- Do you prefer using a chatot?
- In your experience, are chatbots smart enough to understand your needs and respond with the correct answer?
- Do you think the preferences of tech professionals differ from those of consumers?
- Do you prefer chatbots for some activities and website browsing for others?
- Has the pandemic changed your browsing habits? If so, how?